Maintenance orders

An order is opened, the contractor creates the permit from it

The maintenance chief opens a numbered order and sets the working conditions. The contractor creates a permit from the order; the workshop, conditions and night shift come from the order and cannot be changed; the contractor selects the workers and dates.

THE PROBLEM IT SOLVES

Orders and permits are disconnected

The maintenance request is in one place, the permit in another, and the conditions are explained over the phone. The contractor rewrites the conditions when opening the permit, sometimes incompletely or differently.

In Fiwo the order turns into the permit. The conditions and night shift set by the maintenance chief carry over as they are, and the contractor cannot change them.

01

A maintenance chief tied to a workshop

The maintenance chief is tied to a workshop. When a workshop is opened, the chief's user is created automatically; you do not need to define a user separately.

  • The maintenance chief is tied to a workshop
  • Opening a workshop creates the chief's user automatically
02

A numbered order

Every order gets a number automatically: the first two letters of the workshop name and a sequence number, for example ME-001.

  • Automatic numbering, for example ME-001
  • The number comes from the first two letters of the workshop name
  • Working conditions are set on the order
03

The contractor creates a permit from the order

The contractor sees the order and clicks "Create Permit". The permit form is pre-filled from the order; the workshop, conditions and night shift come from the order and cannot be changed. The contractor selects the workers and dates.

  • The permit form is pre-filled from the order
  • Workshop, conditions and night shift carry over unchanged
  • The contractor selects the workers and dates
04

A rejection reopens the order

If the safety officer rejects the permit, the order reopens; the contractor can correct it and create the permit again. An approved permit follows the work permit flow: the PDF is prepared and the gate rule applies.

  • A rejected permit reopens the order
  • One PDF on approval, e-mailed to the workshop
  • An approved permit enters the gate rule

What the system checks for you

  • The order number is generated automatically (first two letters of the workshop name plus a sequence).
  • Working conditions and night shift carry over from the order to the permit as they are.
  • The contractor cannot change the fields that come from the order.
  • A rejected permit reopens its order.

Frequently asked questions

Do I have to create the maintenance chief's user by hand?

No. The maintenance chief is tied to a workshop, and the chief's user is created automatically when the workshop is opened.

How are order numbers assigned?

Automatically: the first two letters of the workshop name and a sequence number, for example ME-001.

What happens to the order if the permit is rejected?

The order reopens; the contractor can create the permit again.

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